ABSTRACT
Brad Evans wrote this case under the supervision of Professor Murray Bryant solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality.
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Copyright © 2012, Richard Ivey School of Business Foundation
Version: 2017-01-27
Reprint Number: 9B12C041
