ABSTRACT

During the last decade, a substantial amount of research on the factors that influence informal workplace learning has appeared. The aim of this theoretical study is to identify potential barriers and facilitators of informal learning. A total of 34 quantitative and qualitative research studies met the criteria of inclusion. Using the content analysis method, the meta-synthesis identified thirteen themes that could be brought under three broad categories: personal characteristics, work environment factors, and job characteristics. Findings of this theoretical study indicate that especially a longer tenure, lack of time, and professional isolation are detrimental to informal learning. In contrast, challenging work and job variety are key enhancers to informal learning. Finally, an organisational culture and managers that are committed to and support learning at work can be seen as facilitators of informal learning.