ABSTRACT

As was described in Chapter 3, the methodological logic of the experiential case study was applied in 17 experiential planning contexts across Europe and Australia. To harvest the experiences of the professionals that participated in these cases, a set of surveys and data gathering methods was developed. Thirteen cases, comprising 80 participants in total, managed to complete all of these instruments. Because of the importance of triangulation possibilities between these measurements, this chapter only uses the findings of these 13 cases to map the hands-on experiences with the perceived quality of the process and the perceived usability of the different accessibility instruments.