ABSTRACT
In the Juvenile Services Center program, over thirty-nine major issues were identified and presented to clients and users for consultation. The programmers' task was to aid in the identification of issues, to develop options for solutions and aid in their evaluation, and eventually to recommend the most effective alternatives. The issues covered subjects including location, physical organization, flexibility, programmed service functions and staffing as well as specific areas and the character of the building as a whole. The users strongly supported the program and expressed a high degree of satisfaction with it. This positive response has occurred because the process led to self-examination and self-discovery, to the further development of goals and objectives, and to the feeling that the building as specified would perform to facilitate realization of those goals. The users also expressed their feeling that the program would help them in securing funding and in being effective consumers of architectural design services.
