ABSTRACT
This chapter provides an information management and marketing research in the smart city. It identifies the main trends in progress and how innovation in information technology is helping all those in the smart city ecosystem in terms of generating new sources of data and connecting them. However, the focus of IDC's work, which includes a smart city competition, is on identifying tens of use cases for smart city projects and the information technologies that will support them. A smart city ecosystem relies partly on the ownership of personal devices, whose diffusion is partly affected by affordability of the device. The discovery that platforms can transform an industry and create new profit opportunities has led to: Many smart city innovations are based on platforms, whether they are used to support interactions between organisations and citizens or between the many organisations involved in smartening cities.
