ABSTRACT

This chapter analyses the satisfaction of companies of the Raia Central Iberica (RCI) in terms of governance systems and verify which factors or environmental conditions are associated with higher satisfaction. In order to study the governance system in the RCI, the entrepreneurs' opinions regarding their region is analyzed, by means of a set of variables. In the data analysis, cluster analysis methodology is applied to verify how the companies evaluate levels of satisfaction with the local governance system. The governance system involves a set of institutional actors who have the ability to make decisions in the territory. Concerning the importance of cooperation to innovate conferred by the different local actors, there are significant differences among clusters regarding the local actors, concerning the level of cooperation with companies from the group, the level of suppliers, competitors, and local public administration.