ABSTRACT

The value of war-gaming has been recognized in particular for crisis preparation. A war-game can also be helpful in identifying the strengths and weaknesses of organizations in dealing with crises; analyzing the crisis response capabilities of an organization by conducting a crises management audit, in contrast to the participative war-game. This chapter deals with three case studies. The first case deals with a provider of financial information services that wanted to test out what would happen in the case of a terrorist attack. The second provides a well-publicized war-game, which is conducted at the national level, in India and several other countries, with the objective of exploring scenarios around the proliferation of HIV (Human Immunodeficiency Virus)/AIDS (Acquired Immune Deficiency Syndrome). The third case study focuses on the war-game that was run for the United States (US) government shortly after 9/11.