ABSTRACT
This introduction presents an overview of key concepts discussed in the subsequent chapters of this book. The book explores the benefits and perils of insider-ness from a different perspective and offers strategies and techniques useful to those of us working to change organizations from within. It aims to help readers recognize the power of these insider dynamics to shape organizational change by identifying the connections between consultants and change agents and their client organization. The preferred model for organizing has been changing for some time, from centralized control and dependable hierarchies to organizations configured through self-organized networks and social capital. The book describes how principles of organization design can be used to good effect in project management. It describes how power dynamics and structures can be understood at different conceptual levels and how internals can work with power dynamics to bring about change from within an organization.
