ABSTRACT
Projects are strategic tools of organizations which help them to achieve their business goals and objectives (Chapter 3). Projects provide different deliverables including products, services, knowledge and so on. Project deliverables create business changes and these business changes help organizations achieve their goals (Chapter, 2, Turner, 2009). In the context of developing a project scope management plan, project scope must include all the activities and only activities that should be performed to provide the deliverables. However, an important issue in scope delivery is how to align business goals and objectives with the project activities. Lack of effective scope management will lead to different issues such as unsatisfied customers and potentially contribute significantly to the failure of the project. Thus, project managers need a comprehensive approach in scope management.
