ABSTRACT
Every project needs financial and non-financial contributions from persons, groups and entities in order to be accomplished and to create value. The non-financial contributions may be approvals from decision makers, work efforts from project team members, deliveries in the right quality from suppliers and inputs on expectations from end users. At the same time each project will affect persons, groups and entities, for example positively by creating future income and learning opportunities, and negatively by creating side effects like pollution and stressful working conditions. All persons, groups and entities able to affect or in a position of being affected by the project are called the project stakeholders. Even though stakeholder management has been a core activity within project management for many years numerous unsuccessful projects related to unsatisfied stakeholders are reported. It may for example be that the project outcomes do not meet the stakeholders’ needs, or the project process is not carried out as expected by the stakeholders.
