ABSTRACT

Codes of conduct are often overlooked with co-located teams, where interaction is face-to-face and apparently has less scope for misunderstanding. This can often be a mistake; time spent agreeing an appropriate code of conduct will usually be well spent. For virtual teams, there is a definite need to promote the development of an agreement which defines the rules and processes by which the team members choose to operate. Even though an interactive spirit and culture should have been developed by following Guideline 2, a more formal code of conduct will be needed in general to promote and support the equivalent of the informal team culture which is found in the best co-located teams.