ABSTRACT

The East End warehouse stored and distributed goods food and drink on behalf of a number of contractor clients. First impressions were gained before going to the site through briefings and discussions with the holding company's senior management. In East End Warehouse, the management were distant from their labour force socially, physically and ideologically which made it difficult for them to understand how different behaviours are largely a product of the way jobs are organized and of how workplace behaviours may be influenced by outside cultural factors. Historically, East End culture has been moulded by insecurity and poverty. The returns from institutionalized pilferage are often valued as much for bonding communal relationships as for increasing material gain. This perhaps had something to do with the managers alternative proposals they had announced that they were contemplating the warehouse's closure. A 'Criminogenic Community Culture' is the term applied here to define a culture liable to high levels of occupational deviance.