ABSTRACT
This chapter describes the theoretical framework assumed as the basis for its inquiry and the methodology adopted, and outlines four models of presentation and comprehension of cultural diversity within cultural institutions through digital technologies. It presents the first results of the research activities carried out by the Design Department of Politecnico di Milano within the general framework of the EU-funded collaborative research project 'European Museums in an Age of Migrations'. Using digital technologies, such as interactive screens or displays, the users can choose a specifically designed point of view, or experience and compare different viewpoints alongside one another, or even add their personal one. Museums and cultural institutions are increasingly using digital technologies as a means of effectively engaging their visitors. In identifying some approaches that museums have adopted to face the multicultural challenge, Macdonald recognises both 'multiculturalism' and 'transcultural display'.
