ABSTRACT
This chapter argues that problems are worth problematising. Problematisation is valuable in organisations in terms of learning processes and interpersonal relations. Therefore problems are very important for consultancy and humanisation in organisations. The chapter explains how can consultants use an effective humanising approach to help organisations to engage with problems. It starts at an abstract level with social and philosophical theories advocating problematisation as a vital process in organisations. These theories focus on interactive learning and emerging knowledge through problematisation. From this abstract level it moves to practices in which inexperienced young professionals are confronted with organisational social issues. The unclear and cluttered field of consultancy has become a jungle of companies providing advice from every area of expertise. Use Google and one finds IT Consultancy, Creative Consultancy, Employment Consultancy, Management Consultancy, Process Consultancy, Elevator Consultancy, Educational Consultancy and Magic Consultancy.
