ABSTRACT
This chapter focuses on content types that are relatively value added for example, more knowledge-oriented but in practice it is probably impossible to exclude personal information management from personal knowledge management. Most actual businesspeople do not seem to find the distinction very helpful. It designs to enable knowledge worker capabilities to support their creation, distribution or application of knowledge with individualized approaches and individual autonomy over implementation. The potential for improving knowledge worker capabilities at the personal level has been explored in a different context by the Software Engineering Institute (SEI) at Carnegie-Mellon. The SEI is well known for its Capability Maturity Model (CMM), an assessment tool for software engineering processes. Many individual knowledge worker capabilities are specific to the type of work or process being performed. In the personal software process, for example, software developers are taught and assessed on their ability to estimate, plan, measure, and deal with data and handle defects.
