ABSTRACT
W.E. Deming is quoted as saying “You can expect what you inspect.” Not exactly a phrase that roles off the tongue, but an important premise nonetheless. It implies that since most systems can be decomposed into inputs, outputs and connecting processes, intelligence into the details of each of these can facilitate precise mappings of cause-effect relationships; relationships necessary for the anticipation of risks and opportunities, and therefore the discerning of means for improvement. In the absence of complete details, such mappings suffer.
