ABSTRACT
In this chapter, the authors highlight the significance of utilizing mixed methods, including a critical discourse framework and a snapshot click analysis, and provide evidence of the constitution of disability on institutional websites. They discuss the (dis)connection of disability with diversity within the context of the California State University (CSU) web pages; provide a summary of their theoretical framework and findings; discuss the relevance of their approach; and concludes with recommendations for research, practice, and policy in higher education. While textual information about disability was available on all but one CSU website, each website used different visual images. Visual images of diversity on campus are a tool for recruiting diverse prospective students. Rather than situating disability within particular units, such as student affairs, or as associated with specific constructs, such as accessibility, it should be noted that disability is part of diversity. Segregating disability from diversity and other social differences reinforces and maintains the (dis)connect between disability and diversity.
