ABSTRACT

The field of human resources (HR) consulting is large, extremely diverse, and highly dynamic. This chapter provides a view of the HR consulting marketplace and the types of individuals and consulting firms that occupy it, as well as the organizational actors who purchase and consume HR consulting services. It includes a discussion of different types of HR consulting services, the types of consultants who work in each area, the buyers and users of consulting services, and the scope and potential business impact of each type. The chapter also includes human resource strategy, the technology for managing HR processes, organization design and change, and other areas of practice that concern structures and process for managing people. There are a few studies of HR consulting market; most notable are the Barnes Reports and IBISWorld. There are seven major streams of HR consulting: human capital strategy, HR technology, organization design, organizational change, HR process reengineering, HR outsourcing, and HR program design and execution.