Forms and locations of work have changed dramatically over the last few decades. Facilitated by ICTs, it is expected that mobility in work (telework) will increase. Existing research indicates many telework benefits to both employees and organizations. However, literature reports limited findings regarding the impact of telework on team productivity and individual well-being. Following a multi-case study research approach involving six Australian organizations, this chapter shows that telework improves team productivity and individual well-being and highlights key elements that contribute to effective telework: appropriate IT support, trust, management support, supportive telework culture, and access to hybrid telework arrangements. A focus on one or more of these elements would improve social inclusion of workers from a productivity and individual well-being perspective.