ABSTRACT

Journalists have traditionally focused on a small range of elite sources. Far less attention went to ordinary or common people, resulting in little visibility for that community in news output. However, bottom-up Web 2.0 technologies have given common people new communication tools, allowing them to disperse information autonomously. This has made traditional news media aware of a public desire for bottom-up participation in the news production process. Accordingly, some news media have begun to offer their own participation features. Bearing this context in mind, we address the question whether Web 2.0 has helped increase the visibility and importance of the common people in daily news output. Via a content analysis of five Flemish newspapers, the current representation of ordinary citizens is compared to a decade ago, before the appearance Web 2.0. The analysis shows that citizens appear more prominently in the news nowadays.