ABSTRACT
Over the past decade, information and communication technologies (ICT) have been widely used to engage citizens in public policy decision-making at different levels of government around the world. The use of ICT in citizen participation—often called electronic participation (e-participation). The definition of e-participation involves two key elements: citizen participation and use of ICT. It should be noted that e-participation, by definition, features citizens' involvement in administrative decision-making processes, which should be distinguished from the notion of their political participation. This chapter uses these three types of e-government users to explore their relationships with the adoption of different e-participation technologies. Socioeconomic status (SES) has also been studied as key resources that affect citizen participation in general and online participation specifically. In relation to innovation provider, which is a government organization in the case, e-government and e-participation research has paid attention to the role of citizens' trust in government as a key characteristic in the adoption of e-government and e-participation technologies.
