ABSTRACT

Destination development in Denmark, as elsewhere in Europe and beyond (Hall, 2008),

has had two constant elements in recent decades. In the 1970s and 1980s, tourism

policy was a one-dimensional affair in terms of policy instruments because the main

activity was promotion of Denmark, or parts thereof, to prospective tourists through adver-

tising, press coverage and leaflets, produced and distributed by national and local tourism

bodies (Lyck, 2003; Schultz, 1988). In short, the existing product was taken for granted

and efforts concentrated instead on making it visible to prospective or existing visitors

through market communication. Both these activities persist, with the role of

VisitDenmark being exclusively devoted to international promotion since 2010

(Økonomi-og Erhvervsministeriet, 2010), and a host of subnational DMOs and tourist

information offices continuing to provide guidance about local visitor attractions and

experiences (Danske Destinationer, 2012).