ABSTRACT
User experience aims to understand how people make sense of products, services or interfaces. A relevant issue in user experience is to investigate the goodness and pleasantness of experiences in human–product interaction. This chapter outlines four aspects of pleasant experience that are relevant to human–product interaction and are infrequently considered in the design of sustainable products: hedonic adaptation, positive emotions, pragmatic and significant experiences, and the role of context in the user experience. The chapter describes in detail these four aspects and suggests ideas that designers may consider to enhance pleasant experiences in the design and use of sustainable products.
