ABSTRACT
Researchers and practitioners of information systems (IS) project management have studied project risk and performance for many years. Most of this work has considered risk and performance as separate aspects of project planning and evaluation. In this research, multiple case studies were conducted to examine the problems decision makers face when separately assessing the risks and the performance of Internet-based projects. From these cases, we develop an integrated framework for planning and managing Internet-based projects. We argue that decisions based on performance assessments can be significantly improved if the performance view is integrated with a risk perspective. For decision makers, the ability to better link project performance to project risk should help mitigate the likelihood of project failure. While we specifically study Internet-based projects in this research, the ideas and results apply more broadly to IT project development and management in general.
