ABSTRACT
Aligning business and information systems (IS) has remained among the top ten key issues facing IS professionals for more than two decades. The aim of this chapter is to review and synthesize the literature on alignment. Specifically, we examine the various terms and definitions of alignment, why alignment is important, how alignment is assessed, factors affecting alignment, changes in alignment over time, and the impact of alignment. We conclude by synthesizing the literature and proposing some directions for future research.
