ABSTRACT

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book shows the state of executive organization and management as the country gears for effective governmental action. It highlights a different area where government can and should be better organized and managed both generally and with respect to homeland security. The challenge of September 11 demands not only new policies, programs, systems, and organizational relationships to deal with the threat, but also the revitalization of old programs and agencies to carry out their missions more effectively. The Stakeholder Council Model is similar to standards-setting groups in many sectors of the economy. The most relevant case is the Electronic Benefits Transfer (EBT) Council, which began in 1995 as an organization composed of federal agencies, states, merchants, payments networks, financial institutions, and other EBT service providers, including consultants and processors.