ABSTRACT
Early in April 2002, my career as a U.S. Army management analyst took a sudden turn down a path I had never envisioned. I was sitting at my desk at Fort Monmouth, New Jersey, doing the quarterly review and analysis for the command-the U.S. Army Communications-Electronics Life Cycle Management Command (C-E LCMC). Next thing I knew, my director at the time, Rich Kelly, was standing by my desk telling me that our two-star general, Major General William Russ, wanted to do knowledge management. Not only was it a game of “tag I’m it,” but we were going “live” on May 13! I had a little over a month and I hadn’t a clue what knowledge management was. In my twenty-plus-year career with the army I’ve faced several assignments that required me to pave new ground. I’ve learned that these assignments are the most difficult but also the most rewarding-it was clear from the get-go that this was going to be another one of those “opportunities.”
