ABSTRACT

With about 9,200 employees, the Virginia Department of Transportation (VDOT) is one of the three largest state agencies in the Commonwealth of Virginia. Virginia has the third-largest state-maintained highway system in the United States. The VDOT is responsible for the construction, maintenance, and operation of the roads, bridges, and tunnels in the state’s 58,082mile system. The agency has nine district offices, which oversee construction, maintenance, and operations within the designated geographical area. The districts are further divided into forty-two residencies and two district satellite offices and also staff an area maintenance headquarters in each county. The VDOT central office headquarters is located in Richmond and has thirtyfive operational and administrative units. The knowledge management division is part of the central office but is located in Charlottesville, in the geographical center of the state.