ABSTRACT
Public service today is characterized by extensive organizational change that requires public leaders to be agents of change-what we refer to as transformational stewardship (TS). Public servants at all levels of government face many transformational conditions and requirements, including the following:
• rapid communications that penetrate traditional barriers to information sharing;
• increasing transparency and public scrutiny around government issues, results, and opportunities for improvement;
• evolving information technology, breaking down organizational silos, and connecting and integrating organizational functions in ways not previously possible;
• changing strategic influences and mission requirements, exacerbated by the nature of cross-jurisdiction, cross-sector, and cross-functional interdependencies;
• expectations for more agile and performance-oriented work and organizations;
• increasing top-down, government-wide guidance and coordination of operational standards and improvement priorities; and
• a workforce characterized by shifting demographics and blended publicprivate partnerships.
