ABSTRACT
This chapter identifies interests shared by Computer-Human Interaction (CHI) and the Association for Information Systems (AIS) special interest group on human-computer interaction (SIGHCI). Special journal issues on human-computer interaction (HCI) in Management Information Systems (MIS) resulting from SIGHCI workshops appear in International Journal of Human-Computer Studies (IJHCS), Behaviour and Information Technology (BIT), and International Journal of Human-Computer Interaction (IJHCI), all of which are oriented more toward human factors and ergonomics (HF&E) than CHI. The success of the Internet and the Web changed the role of corporate IT departments and created new opportunities and challenges for MIS. Human factors targets nondiscretionary use of systems and applications, whereas CHI focuses on the discretionary use of software. Studies of database use, speech recognition, natural language processing, and traditional task analysis and human factors remained largely absent from CHI. CHI researchers who first used computers as students in the 1970s did not see themselves as operators.
