ABSTRACT
Abstract: Although there has been extensive research in the area of information systems security and human-computer interaction (HCI), security in the context of HCI has not been well understood. This paper proposes a framework for identifying and interpreting the deep-rooted human and technical issues that deal with security in the context of HCI. The concepts are grounded in semiotics. This paper argues that analyzing security in the context of HCI from the semiotic perspective transcends existing organizational and computer-technical knowledge, thus allowing HCI designers a better ability to incorporate a more rounded design solution that seeks to minimize actual security threats and maximize user satisfaction when it comes to feeling secure. Keywords: HCI, Semiotics, Security
INTRODUCTION
Several researchers have attempted to define the field of human-computer interaction (HCI) and the various research issues that are related to it. In the context of management information systems (MIS), Zhang et al. (2003) consider HCI to be concerned with how humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. In identifying HCI research issues, Zhang et al. (2003) discuss seven major areas: relationship building and management, task modeling and organizational fit, user acceptance, enhancing HCI measurement, emphasizing the holistic experience of humans interacting with technologies, emphasizing a broader range of users, and a new taxonomy of MIS/HCI.
