ABSTRACT

In order to understand the increasingly complex nature of public service delivery at the local level, many scholars have recognized the value in employing inclusive theoretical frameworks. Such frameworks “allow us to develop insights [about organizational relationships] at different layers of visibility and interpretability” (Daellenbach, Davies, and Ashill 2006, 74). Thus, we have seen virtually every aspect of social science theory brought to bear on key public management questions such as the rationale behind privatization efforts, the management of interorganizational networks, and the nature of effective leadership.