ABSTRACT

This chapter suggests that performance management is essentially concerned with defining, controlling and managing the achievement of expected outcomes as well as the means used to achieve the results. The focus is placed at the organisational rather than individual level in order to understand the functioning of enterprise-wide control systems that go beyond the ex-post measurement of performance and financial outcomes. The chapter provides insights into how it is possible to leverage performance management processes for risk management. Performance management looks beyond the ex-post measurement of performance to the management of performance that provides a future-oriented view of the business. The practice documents also provides frameworks that exemplify the different steps of the risk management process. Risk management is viewed as a central part of an organisation's strategic management: a process that ensures that organisations address the risks linked to their activities with the goal of achieving sustained performance across different business areas.