ABSTRACT
In 1994 I was working on my PhD and struggling with how to make sense of my data and write my thesis. I happened to read John’s book Conversational Realities, and there on page 118, from the dense text, the twenty-one words (above) leapt out at me. I highlighted them and wrote ‘WOW!!!’ in the margin. My gut told me they were significant but I wasn’t sure why at that particular moment. I finished reading the book, then came back to those words and began working through why they were so evocative.
