ABSTRACT

This chapter focuses on the practical considerations in researching the subjective phenomena of workplace abuse, incivility and bullying. The chapter discusses culture, diversity and ethnocentrism, and brings together, compares, and contrasts, various frameworks for classifying culture to set a frame of reference for the country. It also brings together the extant literature on workplace bullying in India, reporting on the perspectives of victim and bystander, and discussing organisational responses and legal provisions. It examines workplace bullying in Turkey in relation to its legal, cultural and socio-economic characteristics. It provides a snapshot of the small amount of existing research, the legislative frameworks, and preventative measures applied in Poland in the context of Polish history and national culture. This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The main aim of the book is to bridge a gap in the literature relating to work-place abuse, incivility and bullying.