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Chapter

Knowledge Management in Healthcare Organizations

Chapter

Knowledge Management in Healthcare Organizations

DOI link for Knowledge Management in Healthcare Organizations

Knowledge Management in Healthcare Organizations book

Knowledge Management in Healthcare Organizations

DOI link for Knowledge Management in Healthcare Organizations

Knowledge Management in Healthcare Organizations book

ByNILMINI WICKRAMASINGHE, RAJ GURURAJAN
BookManagement Innovations for Healthcare Organizations

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Edition 1st Edition
First Published 2015
Imprint Routledge
Pages 14
eBook ISBN 9781315739786

ABSTRACT

Teams are the foundation on which medical knowledge, skills and attitudes are executed to perform healthcare tasks. Effective teamwork is therefore essential to provide safe, high-quality care. Knowledge of team processes is important for healthcare managers to provide structures that enable teams to function effectively. This chapter provides an overview of Teamwork concepts in the management literature. It also discusses the specific challenges that teams in healthcare organizations face, especially in acute care. The chapter introduces the concept of Teamwork as a dynamic phenomenon consisting of episodes, phases and Teamwork processes (action, transition, interpersonal and learning processes). It also highlights the specifics of healthcare organizations (HCOs) with respect to the importance of Teamwork and learning as a special team process. Finally, the chapter provides recommendation to improve Teamwork in HCOs and describes how existing theoretical models need to be adapted to fit the needs of teams in HCOs.

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