ABSTRACT
This chapter reviews that in the house of mirrors associated with these sociotechnical systems, trust relationships are often defined or incompletely understood and trust is often compromised. The campaign finance disclosure (CFD) systems purpose is to reveal information about candidates so that candidates can be held accountable not to reveal information about donors as individuals. Therefore, in most cases, contributors have no expectation about the larger CFD system into which their contribution goes; they do not expect such a system to interfere with them. Public trust in the American Red Cross (ARC) has been compromised in the past, and new sociotechnical systems have been developed to restore that trust. Both the blood donation system and the disaster response system operate as houses of mirrors, the question is whether the development of these new systems is likely to mend trust relationships. People have a rather direct but quite simplistic relationship with the Google sociotechnical system.
