ABSTRACT
Information and Communication Technologies (ICTs) that are already familiar components in business environments are finding their way into education at all levels in many parts of the world. Such technologies, however, disrupt education (Bonk, Lee, Kim, & Lin, 2010; Christensen, Horn, & Johnson, 2008), as they require changes in the teaching approaches and the structure of the institutions (McPherson & Nunes, 2008). People, on the other hand, can resist change because it challenges them and drives them out of their comfort zone (Latchem & Jung, 2010). Therefore, managing the change during the transition phase is crucial (Kotter, 1996) and a challenging task for any leader (Tibi & McLeod, 2010). Universities experience such challenges during the transition from a traditional way of teaching to more e-learning-based teaching and learning, and this chapter has taken one Saudi Arabian University as a case study.
