ABSTRACT

Computer-mediated learning enhances both the teaching and the learning processes; students appreciate the timely feedback, the increased accessibility of faculty, the resources outside of normal class hours, and their ability to get more out of the class (Berge & Collins, 1995). The role of a well-designed, computer-mediated system that affords communication among its members should support the human roles dedicated to synchronizing the individual process and group process as well as support both synchronous and asynchronous use (Turoff, 1991). In the asynchronous approach, it is possible to integrate an individual problem-solving process and the group problem-solving process in such a manner to take advantage of collective intelligence.