ABSTRACT
The Intensive English Language Program, which is offered by the English Language Center in the University of Sharjah, provides four levels of language proficiency for first-year students. Most classrooms are equipped with a desktop computer and an overhead projector with ample Internet connectivity. There are two computer labs available for the English Language Center, which must be booked in advance for class use. IT technicians are frequently required to visit classrooms or computer labs to deal with hardware or software problems that come up during classes. When this happens, it impedes the flow of the lesson and hinders delivery of the lesson outcomes. This type of setting makes educational technology an add-on rather than an integral part of instruction.
