ABSTRACT
The complexity of e-journal subscription management is requiring subscription agents to re-invent themselves to meet new demands. E-journal subscriptions have many more components, including licensing, registration, access, usage statistics, and archiving. By consolidating information and providing one-to-many and manyto-one flows of information, agents can provide efficiencies in operational tasks as well as simplifying the financial transactions. Agents also can add value in negotiations and in aggregating access to e-journals. Agents are making changes in processes such as speeding communications to publishers, partnering with third party content hosting services, and entering into discussions about standards for communication of electronic subscription information. This paper was presented as part of a panel that included presentations by Steve Bosch and Selden Lamoureux. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress, com> Website: < https://www.HaworthPress.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.HaworthPress.com >]
