ABSTRACT
Nancy Slight-Gibney and Mary Grenci from the University of Oregon Libraries presented the results of a time/cost study conducted during 2002 to measure resource utilization associated with all aspects of technical services operations performed in the University of Oregon Libraries Acquisition and Catalog Departments. This workshop focused on the data gathered regarding serials operations across the departments. The overall goal of the study was to provide a solid research foundation that could be used to support process and budgetary decisions that would best support the mission of the Libraries. The workshop concluded with an audience participation discussion regarding possible interpretations of the research results. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress.com> Website: < https://www.HaworthPress.com" xmlns:xlink="https://www.w3.org/1999/xlink">https://www.HaworthPress.com > © 2004 by The Haworth Press, Inc. All rights reserved.]
