ABSTRACT
A problem many libraries have had with managing collections of electronic resources is managing disparate pieces of relevant information. Licenses, contracts, payment information, and access rights are often recorded in different format media and stored in multiple library departments. Administering this collection of management data is cumbersome and time consuming. Washington State University Libraries decided to implement an Electronic Resource Management (ERM) system to better manage this information and to better administer their electronic resources. This required broad-based cooperation and communication among library units. Along the way, many old decisions and processes were re-examined and new procedures, workflow, and staffing assignments were made to better handle the new electronic environment. doi:10.1300/J123v52n03_08 [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress.com> Website: <https://www.HaworthPress.com>]
