ABSTRACT

It really had seemed like a good idea, but it clearly was not working. He had seen it work in his last job, but trying to do it here merely resulted in chaos. How many times had he read that “empowerment” was good, that it would result in happiness and profit and all the rest? Moreover, he had seen it work before. True, the people at his last job had been working together for a long time and had a clear idea of what the company was about and how to do things. Here everyone seemed to march to a different drummer, to make up the rules as they went along. Only one thing was clear, empowering this bunch was going to cost him his job and cost the organization a fortune to get things straightened out again. Still, it had seemed like a good idea at the time.