ABSTRACT
This chapter focuses on the most basic issues of performance management in the cross-national context: multinational strategies affecting performance measurement systems, performance measurement systems with cross-cultural comparability, and performance management systems for those on global assignments. As the need for strategic, synergistic, and conceptually equivalent performance measurement systems continues to grow, so do the demands on HR professionals and applied psychologists to respond to this complex need. The many changes in today's global marketplace have certain implications for the future of performance measurement. The virtual dimensions of global work are becoming increasingly more common. For example, people are becoming more involved with cross-border work without ever leaving their offices. Many employees work with customers and suppliers located in other countries. In the context of global assignments, the technical performance dimensions represent the aspect of work performance in job analytic terms and are represented by the tasks or duties incumbents perform.
