ABSTRACT
In the 2013 Bank of America Code of Ethics, CEO Brian T. Moynihan begins his letter stating,
Every day, millions of individuals, households, families and businesses of every size trust us to help make opportunity possible for them. That trust is at the heart of what we do, and is crucial to the value we provide. Our customers and clients want to know that all our employees will treat them fairly, communicate forthrightly, and make clear, honest and ethical decisions.
(p. ii) He also states that Bank of America employees are, “accountable for upholding the highest ethical standards as we execute our responsibilities” (p. ii).