ABSTRACT
This ease study describes the use of an information technology vendor conference to assure the smooth opening of the remodeled Central Library of the Multnomah County (Portland, Oregon) Library. Collaborative meetings with vendors provided the opportunity for hardware, telecommunications, integrated library system, and network vendors to meet with library staff to troubleshoot problems, share information, and anticipate situations. The meetings also provided library administration with the opportunity to underscore the importance of the opening. The article discusses the elements neccssary to make this approach a success and reports on events before, during, and after the opening of the new facility. [Article copies available for a fee from The Haworth Document Delivery Service: 1–800-342-9678, E-mail address: getinfo@hawortlipressinc.com]
