ABSTRACT
Library administrators expend considerable resources in selecting and planning for new information technology. One important and crucial area that is often overlooked is planning to introduce and teach library patrons how to use the new information resource. A variety of instructional approaches can be taken, but an approach that has received little attention in libraries is outcome-based education (OBE). OBE focuses on what students can actually do after they are taught. This article reviews the literature on OBE and discusses its application in library instruction and reference service, particularly in the introduction of new technologies. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678, E-mail address: getinfo@haworthpressinc.com]
