ABSTRACT
SUMMARY. This report of the Working Group for Quantitative Evaluation of Cooperative Collection Development identifies ways of evaluating 224through quantitative measures the success of cooperative collection development activities. Following a literature review, the group developed four basic groups of performance measures including: resources or input data (numerical data like FTE, staff, items purchased, items in collections, etc.); financial data (library/group expenditures, unit costs, etc.); use data (use of electronic, print, or near print, documents delivered, etc.); and user satisfaction data. On the basis of a modified balanced scorecard approach, specific performance measures and underlying data points are identified that could be effective in measuring cooperative collection development efforts and determining if a cooperative collection development project reduced unit costs, increased access to information resources, and resulted in increased use and user satisfaction. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <docdelivery@haworthpress.com> Website: < https://www.HaworthPress.com > © 2003 by The Haworth Press, Inc. All rights reserved.]
