ABSTRACT

A look at the library literature shows that there is no longer a consensus among library administrators as to what is a public services function and what is a technical services function. It seems that many libraries have adapted not only to respond to budget cuts and to meet the needs of their patrons, but also to capitalize on the unique combination of skills of their own librarians.

Are the skills required for a technical services librarian at odds with those that make a good reference librarian? Are there some skills that cross over well into each area? What skills can a librarian gain by broadening his or her job responsibilities? This paper seeks to explore the requisite skills needed for success in reference and cataloging, and how cross-training might enhance those skills. Negative aspects of blurring the departments will also be considered. Finally, the author proposes a flexible approach to developing job descriptions for librarians, based on their personal skills, aptitudes, and interests. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678, E-mail address: getinfo@haworthpressinc.com <Website: https://www.haworthpressinc.com>]